H&D is a family-owned business serving tradies, renovators and DIY’ers to get the job done in the Port Stephen’s local area since 1978. They proud themselves on two aspects they consider important for a business to sustain a reputable name:
The first reason is to be the oldest family-owned hardware store in the Hunter region, (Port Stephens) for just over 40 years. H & D Building Supplies lies in a strategic location from the east of the Hunter River and to the south of the town of Raymond Terrace serve the region for that long to demonstrate a reliable service.
Another reason to be proud is the exceptional “extra mile” customer service given to clients differentiated by the quality product knowledge and premium products in store.
We had a virtual chat with Renee the General Manager about the store, and you will see below some great reasons to shop with them.
H & D Building Supplies have always given friendly, fast and accurate advice and gone the ‘extra mile’ for our customers. In recent years we’ve been challenged by ‘big barn’ hardware retailers, but we are still here with a great range, competitive prices and, most of all, authentic and approachable staff who know everything there is to know about hardware, timber and paint.
The ease of shopping and the wealth of knowledge within our store and trade section makes it the shop to come to for sound advice and quick service.
We have our very own timber milling service right next door to our store. For all those Heritage architraves and weatherboards, we can mill to sample. Along with our great range of Building and Trade supplies, we stock a great range of Haymes Paint. With all our Tradies building needs paint goes hand in hand.
It is all about customer service for us. Being in business in the same community for over 40 years, it is all about our customers. To service them properly and give them the opportunity to have the latest in products we always stock the best brands and stock lines eg. VUETRADE.
Since putting in the VUETRADE range not only has the customer feedback been amazing, but the staff are pleased that we can supply our customers with the latest post supports and we don’t need to send them elsewhere to buy. Overall, our whole experience with VUETRADE has been fantastic, from our Rep to the office staff to our deliveries get here when we need them, we have been so happy with the changeover.
The feedback from our builders is that they are happy that VUETRADE is keeping up with the latest trends and that your products are of high quality.
It is with great confidence we give H & D Building Supplies the September Store of the Month.