To open the autumn season of 2021 Store of the Month, Brims Builders Hardware is the VUETRADE Platinum Partner



To open the autumn season of the 2021 Store of the Month, Brims Builders Hardware is the VUETRADE Platinum Partner of March. 

Brims Builders Hardware is one of our great partners supplying from anywhere in between Byron Bay, the South Tweed Heads or Billinudgel area with a full VUETRADE range of timber connectors. 

What makes Brims Builders Hardware stand out amongst our Platinum partners in the Queensland area this month, is the trusted relationship between our representative Grant and store manager Carl,  as well as the sharing of the same vision of being the first choice for trades professional. These two combined with more than 20 years of experience in providing knowledgeable advice to tradespeople is what gives us the assurance that innovation and quality products are available to the building industry. 

 Brims Builders Hardware has kindly given us some tips on how to build and keep that connection with suppliers and customers:


Tips on how to build and keep a meaningful connection with customers:

Tip 1 – Make it a store that tradies love to go there

“We pride ourselves on customer service, whether we’re dealing with tradies, home handymen or the DIY’ers, we feel it all starts with the level of service provided.”

Tradies and DIY’ers are likely to feel comfortable to go to a store where they feel welcomed, heard and have a solution for their projects. Brim’s friendly team is there to help their clients with the best solution. Investing in customer service that goes above and beyond expectations is part of the experience they provide in-store.

Tip 2 – Experience is all. 

Trusted for over 25 years in the Tweed Valley, family-owned & operated and a routine daily stop for most local tradies brims delivers the type of professional friendly environment only found with family-run independent hardware’s.

Experienced advise and product knowledge is what makes a store extraordinary for clients, with many years, supplying builders with the latest and the best in the market builders, handyman and DIY’ers can count on. 

Tip 3-Meaningful partnership 

This is where VUETRADE tips in with a full range of timber connectors that keep Brim’s clients coming back. 

“Partnering with VUETRADE for our range of timber connectors, post supports and concreting products was an easy decision for us to make. Stock levels and freight times are an integral part of hardware sales. Dealing with VUETRADE gives peace of mind that orders will turn up correct & on time.”

The 3 tips above are Brims Builders Hardware recipe for success. For VUETRADE a partnership that supports the building industry is gold! 

Whether you are looking to build a small pergola or deck, or have big projects, look out for VUETRADE Platinum Partners. It is an assurance that you will have access to our stainless steel or Galvanised range of timber connectors that will suit your products.